90% of mail delivered on-time this holiday season

Marketing mail performed better than first-class mail

90% of mail delivered on-time this holiday season

The United States Postal Service reported new delivery performance metrics for the 12th week of the first quarter for fiscal year 2023. According to USPS, mail was delivered in 2.5 days on average, despite a busy holiday season.

USPS delivery was impacted in some local markets due to industry-wide transportation disruptions caused by winter storms across the Midwest and the East Coast in late December. The Postal Service continues to restore service in these markets as quickly and as safely as possible.

Some quick facts that helped the Postal Service stay on track this holiday season:

  1. In November, 137 new package sorting machines were installed, expanding daily package processing capacity to 60 million.
  2. 249 new processing machines have been installed since the launch of the Delivering for America plan in March 2021, part of a $40 billion investment in the postal network.
  3. Over 100,000 part-time workers shifted to full time roles since the beginning of 2021
  4. USPS hired 20,000 seasonal employees

The Postal Service will report final holiday service performance numbers in mid-January.